Sub-Processors
Contact Details
Subject Matter of the Processing
Amazon Web Services
Main hosting provider for the production application. Primary store of application data.

IOT ingest data processor.
Atlassian Pty Ltd.
Application and support error resolution processing.
Auth0
Authentication and Identity service provider for Platform Science and third party SSO connected applications.
Datadog
Application logs and analytics for monitoring and system issue identification.
Elastic
Analytics data store for application support.
Google Cloud Platform
Application logs and analytics for monitoring and system issue identification.
Microsoft Azure
Alternate hosting provider for the production application. Holder of application data.

IOT ingest data processor.
Salesforce.com, Inc.
Customer support ticket routing.
Snowflake
Analytics data cloud for application service and support.
Talkdesk
Customer support request processing.
84codes AB
Data queue infrastructure management services within US regions of AWS and Azure.
Aiven Ltd
Database services within US regions of AWS and Azure.