CUSTOMER SUPPORT

Support around the clock for fleets across the country

We’re committed to giving you the service and solutions you need to keep your business moving forward

CUSTOMER SUCCESS

How do we help you succeed?

We’re glad you asked. While everything we do is dedicated to your success,
 we decided to share a few specific ways we help you get there:

Tracking your experience
Managing your fleet’s overall production
 relationship with our platform
Staying on schedule
Setting expectations for order fulfillment, app deployment, platform changes, and updates
Keeping you informed
Communicating with you regarding releases, incident updates, and product enhancements
Resolving your issues
Connecting with you to resolve issues involving information and requirements
Supporting your fleet
Providing ongoing support for your fleet’s issue and RMA process
Reviewing your progress
Scheduling and executing executive-level quarterly business reviews (QBR)

24/7 expert support

Data-driven solutions •

Web-based ticket system •

Resource library •


24/7 expert support

Data-driven solutions
Web-based ticket system
Resource library

Tier zero solutions

Preventative support
Proactive maintenance

Reliable cloud service

•
 Highly consistent and robust
•
 Scales with business growth
•
 Secure data storage and access

Tier zero solutions

Preventative support •

Proactive maintenance •


Professional assistance

•
 Platform installation and support
•
 Help from experienced services team

Tell us how we can
help your business

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Thank you for your interest.
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