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For You
Platform
Products
Apps + Integrations
Resources
Company
CONTACT US
For Fleets
Use our platform’s connected vehicle technology to take control of your data and improve your operations
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For Developers
Join our community of developers in working together to evolve our fleet management platform
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For Partners
Find the tools and support you need to innovate alongside other original equipment manufacturers
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Developer Portal
Integrate with our hardware and software solutions at the edge
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Find Your Fit
Learn how our platform can work for you
For Developers
For Partners
For Fleets
Solutions
Platform Overview
Explore all of our enterprise-grade fleet management solutions
MDM for Transportation
Manage all your fleet's mobile devices and apps in one place
Spotlight
Mesilla Valley Transportation
Learn how MVT onboarded their fleet
with our Connected Vehicle Platform
Velocity Truck Rental & Leasing
See how Velocity Truck Rental & Leasing
made our platform work for them
U.S. Xpress & Variant
Hear what U.S.Xpress & Variant drivers
have to say about our platform
Werner Enterprises
Discover how Werner Enterprises uses
our platform to deliver innovation
C.R. England
See how C.R. England made our platform work for them
Truck Software Developer Platform Science Raises $125M
READ ARTICLE
Platform Science Raises $125 Million in Growth Capital
READ ARTICLE
Partner Apps + Integrations
Join us in our mission to make transportation smart
CHECK IT OUT
Solutions
Compliance
Stay compliant with state HOS regulations while optimizing your fleet's operations
Telematics
Keep track of all your fleets data with our cutting-edge vehicle technology
Safety
Protect your drivers with an easy-to-use interface designed with safety in mind
Productivity
Get more done in less time with smart solutions made just for fleets
Platform Science Driver Apps
PS HOS
Track and review drivers' hours of service to ensure their compliance
PS DVIR
Enable drivers to easily conduct vehicle inspection reports
PS Navigation
Help drivers arrive safely and on time using truck-safe turn-by-turn routes
PS Media Manager
Connect your drivers with the data they need to do their jobs
.
PS Workflow
Easily dispatch jobs to your drivers using our customizable fleet solution
PS Messages
Communicate with drivers and know when they've read your messages
PS Form Messages
Keep your systems up to date by enabling drivers to send Macros to dispatch
PS Analytics
Improve operational efficiency, safety, and compliance by simplifying your data
Featured
Drivewyze Free
Safety
,
Drivewyze, Inc.
Essential in-cab safety alerts and advisories, along with insights to optimize fleet performance.
VIEW
Halo Drive Application
Driver Experience
,
Maintenance
Aperia Technologies
The Halo Drive app allows drivers to run pre-trips and view tire health insights directly from their phone.
VIEW
Nemodata
Maintenance
,
Safety
Nemodata
AI-based fleet health management platform enabling proactive, intelligent and sustainable fleet and business operations.
VIEW
Categories
All
Asset & IoT
Bypass & Tolling
Compliance
Driver Experience
Fuel Management
.
Maintenance
Navigation
Safety
Workflow & Productivity
TMS
Media Kit
Download our latest brand assets, guidelines and more
LET'S GO
Developer Portal
Integrate with our hardware and software solutions at the edge
LEARN MORE
Information & Support
Customer Support
Meet our team of helpful and knowledgeable support experts
Installation & Rollouts
Discover how we help your fleet get going and keep moving
.
Training
Find all the resources you need to keep your fleet moving ahead
Brand Resources
Visit our one-stop shop for all things Platform Science content
.
Webinars
Watch our webinars for a better look at what and who keeps us moving forward
Platform Science Raises $125 Million in Growth Capital
READ ARTICLE
NTTC Annual Conference
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About Us
Careers
Explore our career opportunities to find a role that fits your skills
Our Story
Learn how we started, where we've been, and where we're going next
Contact
Get in touch with us if you have any questions or want to chat
Our Latest
Press Releases
Read the latest news about our platform, partnerships, and more
Achievements
Check out our company's awards and milestones over the years
Videos
Browse our library of helpful product and training materials
.
Events
Stay up to date on future trade shows and company events
In The News
Tune in for the latest company announcements and headlines
Blog
Keep up with industry innovations and helpful fleet management tips

CUSTOMER SUPPORT

Support around the clock for fleets across the country

We’re committed to giving you the service and solutions you need to keep your business moving forward

Connect With Us
CUSTOMER SUCCESS

How do we help you succeed?

We’re glad you asked. While everything we do is dedicated to your success,
 we decided to share a few specific ways we help you get there:

Tracking your experience
Managing your fleet’s overall production
 relationship with our platform
Staying on schedule
Setting expectations for order fulfillment, app deployment, platform changes, and updates
Keeping you informed
Communicating with you regarding releases, incident updates, and product enhancements
Resolving your issues
Connecting with you to resolve issues involving information and requirements
Supporting your fleet
Providing ongoing support for your fleet’s issue and RMA process
Reviewing your progress
Scheduling and executing executive-level quarterly business reviews (QBR)

24/7 expert support

Data-driven solutions •

Web-based ticket system •

Resource library •


24/7 expert support

Data-driven solutions
Web-based ticket system
Resource library

Tier zero solutions

Preventative support
Proactive maintenance

Reliable cloud service

•
 Highly consistent and robust
•
 Scales with business growth
•
 Secure data storage and access

Tier zero solutions

Preventative support •

Proactive maintenance •


Professional assistance

•
 Platform installation and support
•
 Help from experienced services team

Tell us how we can
help your business

Customer Support Inquiry
Thank you for your Platform Science Support request!


For the fastest service, please submit an email to [email protected] and a case will be created for a Technical Support agent to follow-up accordingly.


Please be sure to include your:

1. Company Name
2. Contact Information
3. Truck Number
4. Summary of the issue


Our support team is available 24 hours per day and 7 days per week.
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