DockClock

Docktime

Leveraging ELD data from Platform Science, DockClock automatically tracks detention, sends notifications to customers, follows up with customers, and pushes line items to the invoice once approved. This maximizes the detention carriers collect while minimizing the work dispatchers do to collect.

Available on

PS PLUS

Category:

Driver Productivity

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Overview

Features

Seamless connection with Platform Science ELD
Continuously adding new TMS integrations
Review of historical logs to generate detention baseline
Ingest rate cons to find accessorial policies for each customer
Assign custom detention policies by customer
Automatic detention notifications, configurable to both internal team and customer
Communication with driver to collect relevant documents
Clean report proving detention occurred
Automatic follow-ups to ensure detention request is approved
Automatic push detention line item to invoice
Dwell time analytics suite

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Benefits

Dispatchers can focus on dispatching, not trying to meet every detention requirement in the rate con
Automatic detection of detention events ensure that nothing falls through the cracks
Improved driver communication helps timeliness of BOL/POD
Docktime acts as a neutral third party when asking for detention from customer
No dropoff from detention incurred to billed to collected
Analytics suite to help with strategic customer conversations on dwell time

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RESOURCES

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DOWNLOAD DOCKTIME DETENTION REPORT

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DockClock

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